Shipping Policy

Effective Date: January 1, 2024

Thank you for choosing Healer of the Ages 717. This Shipping Policy outlines the details of our shipping procedures to ensure a smooth shopping experience for our customers.

 

1. Processing Time:

– Orders are typically processed and shipped within 2 business days from the date of purchase, excluding weekends and holidays.
– Please note that custom or made-to-order items may have longer processing times, and such information will be specified on the product page.

 

2. Shipping Methods:

– We offer standard shipping for all orders, with estimated delivery times of 7-10 business days.
– Expedited shipping options may be available at an additional cost, and the delivery times will be specified during the checkout process.

 

3. Shipping Locations:

– We currently ship to India, USA, UK & canada. If your location is not listed, please contact us at healeroftheages717@gmail.com to inquire about shipping possibilities.

 

4. Order Tracking:

– Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
– You can track the status of your order by clicking on the provided tracking link or by entering the tracking number on the carrier’s website.

 

5. Shipping Costs:

– Shipping costs are calculated based on the weight of your order and the destination. The shipping charges will be displayed during the checkout process.

 

6. Delivery Issues:

– In the event of a delivery issue, such as non-receipt or damage during transit, please contact us at healeroftheages717@gmail.com within 7 days of the expected delivery date.
– We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.

 

7. International Shipping:

– For international orders, please be aware that customs duties, taxes, or fees may apply. Customers are responsible for any additional charges imposed by customs in their country.

 

8. Holiday Shipping:

– During peak seasons and holidays, there may be delays in processing and shipping times. We appreciate your patience during these busy periods.

 

9. Contact Us:

– If you have any questions or concerns regarding the shipping of your order, please contact us at healeroftheages717@gmail.com.

 

10. Changes To This Policy:

– We may update this Shipping Policy periodically. Please keep track of changes on our website and other communication channels.

By making a purchase on our website, you agree to the terms outlined in this Shipping Policy.

 

Priya Agrawal,
Healer of the Ages 717